Professional cleaning services in London: Booking in the 21st century

There are many professional cleaning agencies in London, the largest concentration of which is observed in Islington, as one of the central domestic areas of the metropolis. Some cleaning agencies are one step ahead of the competition with their own website and easy-to-use electronic booking system for cleaning requests, and one such company, eMop, is detailed below.

Services provided by eMop

Among many Islington cleaners, this company, consisting only of professional specialists, offers customers the following expanded range of services:

• Dry or wet cleaning of apartments, apartments, studios and lofts, as well as villas and private residential buildings
• General cleaning of residential or public premises before renting out or selling
• A full range of services for one-off or regular cleaning of office spaces, work rooms and halls in business centres
• Regular cleaning and washing of premises of any kind, regardless of the functional purpose, under agreement with the customer
• Cleaning, washing and polishing cabinets and sideboards, as well as a comprehensive restoration of upholstered sofas and armchairs made of fabric or leather
• Dry cleaning and wet cleaning of all types of soft pile floor coverings, and carpets made of synthetic or natural materials

It should be noted that on the eMop website, when booking a service online, customers can see many other types of basic and additional types of work, for example, separate cleaning of the kitchen from grease, cleaning wet rooms, washing windows and doors, as well as stained-glass windows and lamps, polishing furniture and putting things in order in general.

How to order a service online

The website’s information portal has been made as clear as possible for ordinary PC or mobile device users who have no experience using complex software. To place an order for cleaning, there is an official website and a specially designed mobile application, and users need to follow these simple steps:

• First users must go to the official page of the site through a browser or a search engine.
• Users with the mobile application installed can open the system by simply clicking on the corresponding icon on their touch screen.
• On the main page of the website or application, the function of booking the service online is selected.
• A new window opens with a simple interactive form, where there is a series of fields to complete.
• The user enters a first and last name, then a contact phone number and email address.
• Next, the client must provide the exact location of the project, including the postal code and other important information, so that the cleaner can easily find it.
• The next step is to select the desired cleaning time.
• From the drop-down menu, the customer then selects the required number of types of cleaning of the premises, as well as the most suitable materials for the criteria.
• The degree of contamination is indicated, as well as the nature of the origin of dirt, stains and other marks on carpets or pieces of furniture.
• If necessary, in a separate menu, the user can select several additional services offered by the company.
• When the registration form is completed the application will be sent to the company system for processing.

eMop process requests from customers as soon as possible and provide the service exactly at the appointed time, without delays and cancellations.

Paying for services

As mentioned above, customers are offered flexible payment terms for services. If the customer gets in contact for cleaning for the first time and does not intend to continue regularly, it’s easy to book the service online. The cleaner goes to the site, and performs a full range of work, according to the text of the application, after which the amount of time spent is calculated, as well as any issues, in order to generate an invoice for payment.

In the case when cleaning is required by private individuals or companies regularly, a formal contract is drawn up with the customer, after which a full range of turnkey services is provided, and the payment procedure is agreed upon on an individual basis. Each time, after the next cleaning, the total fees will be added to the customer’s profile on the official website, which can be repaid in cash or by non-cash payment.

How to track a booking online

When a customer registers a request for cleaning services in the system, all employees receive a notification. As soon as one of them approves the application, the customer receives an email with confirmation from the system. If the customer has installed the mobile application, they will automatically receive a notification on the main screen of their smartphone or tablet.

In addition, the customer has the opportunity to go to the company’s website, enter a username and password, and then track the progress of the application online, without waiting for notifications from the system. They can also edit their application here.

Why eMop?

The eMop client base is growing every month, and new products and services are added to the catalogue every day. They are trusted by customers because they guarantee the following advantages:

• Online bookings
• Any form and frequency of payment for services
• A simple website interface
• Applications for regular or general cleaning accepted 24/7
• Urgent bookings no earlier than four hours after registration
• Only high-quality and non-toxic cleaning tools and detergents from the most famous brands in the world
• Services starting at just £15 an hour and including a full set of tools and cleaning supplies
• Turnkey services with garbage disposal upon completion of work

Many customers and individuals have left positive feedback, noting the high level of professionalism, polite staff and excellent quality of all the work performed.

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