IT support: A ray of hope at the end of a tunnel

It’s the nightmare scenario: an important assignment is due or critical materials must be accessed via cloud services for office work, and suddenly the computer freezes or suffers a system failure. It’s impossible not to lose one’s cool, and usually the time when one realises that survival in this age would have been difficult if there had been no IT support services. It’s the ray of hope people see at the end of a tunnel.

What to do when IT support is needed

London is the biggest city in the UK and has the largest IT and telecoms industry. It’s hard to find anyone not using computers on a daily basis. Whether it is remote work, an assignment from university, or booking a hotel for honeymoon holidays, everything has become dependent upon computers. When encountering a technical issue beyond one’s understanding, it’s easy to simply search for London IT support services (probably on a mobile phone!) like https://www.computersinthecity.co.uk/ in the relevant area.

The provision of IT services has become a full-fledged business sector, and various companies provide such services on a corporate level. It’s common for businesses relying on computers for their daily operations to have a dedicated IT company on their payroll. They can hire IT firms on contract to visit on call, weekly, or on a monthly basis.

Most widely encountered IT problems and their solutions

Virus:
Most computer users and businesses need assistance with cyber security. They are mostly affected by a deadly virus from the Internet that destroys everything on the computer. A virus is malware developed by hackers to destroy a particular section of the system or the entire hard disk. They can never enter a system if it is firewall protected and supported by registered antivirus software that keeps scanning the system and detects all the vulnerable content that may harm the system.

Here comes the role of London IT support that can bring back all that ruined data and remove the viruses from the system: cyber security is even more critical for big organisations with hundreds of computers, and only a professional IT support company can protect their system.

Identity theft and leaked company data: 
Merely for the sake of convenience, users are increasingly compromising on effective password management practices, putting themselves as well as those around them at significant security risks and making them vulnerable to cracking attacks and loss of valuable data. It is particularly applicable to organisations where security personnel fail to pay much attention to optimal password management practices, resulting in substantial financial losses due to the ever-increasing occurrences of cybercrime.

Using one or two passwords for all accounts leads to significant security issues because, if a hacker gets hold of that one password, then the user risks losing all or most of their accounts and personal information.

The risks of using weak passwords are quite evident nowadays as more and more online users fall victim to identity theft and other forms of cybercrime. Hackers often have automated programs that they use to obtain passwords, even those that are in other languages.

In some organisations, administrators commonly store passwords in an Excel spreadsheet that is accessible by everyone in the company through a shared network. Though this is a practical approach that saves time and proves to be cost-effective, it still can result in major security problems as everyone in the company has to access all the passwords, including those who do not need to know. This practice of sharing passwords among the IT staff can also get those passwords leaked outside the firm. Thus, it results in a loss of accountability and makes sensitive company information open and vulnerable to outsiders.

An expert IT support company can help organisations create effective password management practices. The IT personnel will make sure that employee and business information is safe and secure.

To boost efficiency while reducing stress, businesses also need support for data and backup, cloud solutions, GDPR compliance, remote work, and IT relocation.

Four computer maintenance tips:

Here are some computer maintenance tips IT experts highly recommend for the individual as well as business users.

• When encountering any virus-related issues, users should install effective and reliable antivirus software like AVG, Norton, Avast, McAfee, etc, and make sure to keep updating antivirus software from time to time since it is required for the software to function correctly.
• Avoid using any media like USBs that friends have used.
• Always keep a handy media drive on hand to keep the system clean from all intruding attacks of viruses.
• While downloading plug-ins and applications from the Internet, make sure the site is safe.

The editorial unit